Last updated: 15 August 2026
Sublime Masterpieces respects your privacy and processes personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA).
WHO WE ARE
Sublime Masterpieces supplies custom clothing, teamwear, corporate gifts, branded products and event items. Our website is www.sublimemasterpieces.co.za.
INFORMATION WE COLLECT
When you contact us, request a proposal or submit a website form, we may collect your name, surname, email address, telephone or WhatsApp number, job title, company details, budget, required date, quantities, audience, project requirements and any other information you choose to provide. We may also collect basic technical information such as browser, device and website usage data through cookies or analytics tools.
HOW WE USE YOUR INFORMATION
We use personal information to respond to enquiries; prepare tailored proposals, quotations and product recommendations; communicate about your order or request; provide customer service; improve our website and services; keep appropriate business records; and send marketing messages only where permitted by law or where you have consented.
WHATSAPP AND MARKETING
If you consent to WhatsApp, email or other marketing communications, you may withdraw that consent at any time by replying STOP, using an unsubscribe option where provided, or contacting us. Service-related messages about an enquiry, proposal or order may still be sent where necessary.
SHARING AND SERVICE PROVIDERS
We may share relevant information with trusted suppliers, branding partners, couriers, website or CRM providers, communication platforms and other service providers where necessary to fulfil your request or operate our business. We do not sell your personal information. Service providers are expected to handle information securely and only for the agreed purpose.
RETENTION AND SECURITY
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes and meet legal obligations. We use reasonable organisational and technical safeguards, although no internet transmission or storage system can be guaranteed to be completely secure.
YOUR RIGHTS
Subject to POPIA and other applicable law, you may request access to your personal information, ask us to correct or delete inaccurate or unnecessary information, object to certain processing, or withdraw consent. You may also lodge a complaint with South Africa’s Information Regulator.
COOKIES
Our website may use essential cookies and analytics technologies to support site operation and understand usage. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
CHANGES TO THIS POLICY
We may update this policy when our practices or legal obligations change. The latest version will be published on this page with an updated date.
CONTACT US
For privacy questions or requests, contact Sublime Masterpieces at [email protected] or 076 119 6021.
This policy is intended as a practical description of our information practices and should be reviewed periodically as the business and its systems change.